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I'm facing issue with my new API key

BizSys Automation {Appfire}
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December 20, 2023

My old API key expires on Dec 22nd, 2023 and I have created a new API key to replace it with the old one. But I'm getting a 401 error while making API calls with a new key. Kindly please help. Thanks!

1 answer

2 votes
eugenio_onofre
Community Champion
December 20, 2023

Hi @BizSys Automation {Appfire}

What is the endpoint you are trying to use?
Please note that API Keys must not be used directly on your API authentication.

Authentication is a combination of username and API Key encrypted on Base64. Please see official documentation below:

https://developer.atlassian.com/cloud/jira/platform/basic-auth-for-rest-apis/

Please do not forget to accept this answer in case it helps you resolve your issue as it may help other community members in the future.

Regards,
Eugenio

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