Insert Existing Attachment into Comment on New Jira Issue View?

[Patrick Chen]

Hello, this seems absurdly silly. 

We are using Jira Service Management Cloud.

On a JSM ticket, an attachment was uploaded to the Issue but not attached directly to a comment. 

At a later point in time, we want to insert that existing attachment into a new comment, but there's no way to do that.

The "Files & images" button in the New Jira Issue View only opens a browser file upload prompt, it doesn't offer a way to pick one of the existing Attachments on the Issue. 

Is this by design?

[Owen Wallis · Accepted solution]

Hi at the moment yes this is by design. However the team are working on adding the ability to reference existing attachments: https://jira.atlassian.com/browse/JRACLOUD-72208

[Patrick Chen]

That is an unfortunate feature deprecation in the New Issue View. Thank you for providing the answer. I look forward to seeing this implemented soon. 

[Hausdorf_ Armin AH]

Any ideas, if and when this option will be translated?

Even if I switch my settings to german, the option is still called "Attachments on this request".

No great customer experience.

[carlos_marin]

The workaround you can do is to view the issue in the "old view" and then you can add the link to the attached file.

[Craig Silver]

Is this still possible? If so, how/where?