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Installing Insight

Peter Reed-Forrester
Peter Reed-Forrester
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September 16, 2021

When trying to install the Insight Asset Management Map on our Jira Service Cloud we continually get this message - "https://marketplace.atlassian.com/download/apps/1212137/version/800701150 cannot be installed on this Cloud instance"

Can somebody assist ASAP please.

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Mayur Jadhav
Mayur Jadhav
Community Champion
September 16, 2021

Hi @Peter Reed-Forrester 

Welcome to the Atlassian Community!!!

For cloud deployments, Insight is now part of Jira Service Management Premium.

Please refer this link https://www.atlassian.com/software/jira/service-management/features/asset-and-configuration-management

 

Thanks,

Mayur

 

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Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
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