Internal Notification Emails dont include Summary after Migration

[Dallen Taylor]

After migrating my company's Jira and Confluence environments to cloud last week our internal notification emails stopped including the ticket's Summary like they did before. I changed no settings on any of the notification pages so I am not sure why this happened. 

[Dallen Taylor · Accepted solution]

This is due to the HIPAA compliance setting in my organization.

[Igor Medeiros - Modus Create]

Hi @Dallen Taylor ,

If you are still looking for alternatives, our app Notification Assistant for Jira might be a good choice for you.

It adds fully customizable notifications, templates, and rules to Jira.

Feel free to reach out!

[Dallen Taylor]

Old Email Subject Line from pre-migration

New Email Subject Line from post migration