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Is Atlassian Jira experiencing an outage at the moment?

Neil de Hoog
Contributor
January 18, 2024

We are experiencing intermittent errors within Jira this morning.

At random intervals, when attempting to open specific tickets, we are presented with the following: 

We couldn't connect to that issue

Make sure that this issue actually exists in that project. If it does, try again in a few minutes. If you still can't link to the issue, contact your Jira admin.

 

Moving between Projects also fails at the moment, the navigation Tab on the left fails to load and gives the following:

Something went wrong

Try refreshing or navigating to another page.
ERROR: LPE5NP

At the bottom left of the page, the following popup appears:

Something's gone wrong
Our team has been notified. If the problem persists, please contact Atlassian Support.
ERROR: 1AR9J9H
I can confirm that Atlassian's status page does not show any outages at the moment.

2 answers

0 votes
Alexis Robert
Community Champion
January 18, 2024

Hi @Neil de Hoog 

 

same for me here on many customer sites. Looks like a globalissue, we have created tickets to the Atlassian Support.

I would advise checking https://status.atlassian.com/ in a few minutes to follow progress on a fix.

 

Let me know if this helps, 

 

--Alexis

Neil de Hoog
Contributor
January 18, 2024

Hi Alexis,

Thank you - I'll keep monitoring the status page for now.

Neil de Hoog
Contributor
January 18, 2024

Outages have been confirmed now I see

0 votes
marie.liseth
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January 18, 2024

We are also experiencing issues with Jira at the moment. It works for some minutes and then we get errors again.

Helen Kristoffersen January 18, 2024

Same thing in Denmark...it is very unstabil

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