Is is possible to stop Service Desk agents being watchers on all tickets they raise?
Rhianna Jackson
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![Yanty Ghani [ServiceRocket]](https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5accba246f41620ce1ad56b7/c1fb3151-c0c5-4376-8267-b43a84271eda/128 "Yanty Ghani [ServiceRocket]"){kind=avatar}
Yanty Ghani [ServiceRocket]
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Hi @Rhianna Jackson ,
Welcome to Atlassian Community! Yes, individual users can disable this by going to https://<instance_name>.atlassian.net/secure/ViewPersonalSettings.jspa and select "Disabled" for this:
Or this can be disabled instance-wide from Global Settings, https://<instance_name>.atlassian.net/secure/admin/ViewUserDefaultSettings.jspa and set "Autowatch own issues" to "No".
Hope that helps.
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