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Is it possible to add a 'Field Key' from a Form to add details within email body for an automation?

Jenz Kim
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July 4, 2025

I am trying to create a simple automation to send an email when a new work item is created.  

That said, I am trying to add details from a FORM that is part of the request type within the body email.

I am trying smart value such as 
REPORT TYPE: {{forms.last.ReportType.label}}

but its not working. Is this something that can be done?

thanks!

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Deivid Araujo
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July 4, 2025

Hi Jenz, welcome to the Atlassian Community!

 

For you to access form values (set by the field key), you need to use this syntax:

{{forms.<FORM_ID>.last.<FIELD_KEY>}}

To get the form id, in the forms list, click in the three dots and then "Copy Form ID"

Jenz Kim
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July 7, 2025

Hi Deivid,

Thank you so much! That worked!

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Deivid Araujo
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July 7, 2025

Glad I could help :)

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