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Is there a way to pull the reporter email as its own field?

Elsie Carroll
Contributor
August 22, 2025

I'm working on a project to see which reporters are attached to multiple locations based off their email addresses.  I know that hovering over the reporter's name will show the email address, but when I look at the field information for reporters, there's no segment to isolate just the email address.  Is there something I'm missing, or is what I'm asking not possible right now?

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Matteo Vecchiato
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August 22, 2025

Hi @Elsie Carroll ,

Thank you for your question. In the reporter field is saved only the user ID.

You can get the email address with automation, please have a look here: https://support.atlassian.com/jira/kb/set-reporter-field-value-based-on-actual-reporter-retrieving-email-addresses-from-issue-description-or-custom-fields-through-email-api/ 

Kind regards

Elsie Carroll
Contributor
August 25, 2025

Yeah, that doesn't do what I need done, but it's good to know that I'll have to find another way to get results for my project.  Thank you!

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