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Is there an API endpoint for Jira ticket submission/management?

Lynn Bennett
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October 24, 2024

Would like to be able to create tickets from within my application whenever a user needs to report an issue that occurred while using my application. I would pass in parameters such as the ticket type, custom fields (e.g. machine name, discipline, the error code or message, etc.)

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Robert DaSilva
Community Champion
October 24, 2024

Hi @Lynn Bennett , welcome to the Community!

Atlassian has pretty extensive REST APIs available to handle what you're asking for. They specifically have a "Create Issue" endpoint you can call to generate tickets in a given project. 

You can find that endpoint here: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-post

I would recommend poking through the rest of the documentation, as it's got a lot of details on the various endpoints available to you.

Hope that helps!

Robert

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