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Is this a actual email?

hayley.kluin
I'm New Here
I'm New Here
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July 25, 2023

I recently received a email from this address. noreply+871784de97e369c3f6382b8235cf3973b059eb6ab60063fc32a658e0@am.atlassian.com
is it legitimate??

6 answers

1 accepted

2 votes
Answer accepted
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 25, 2023

Hi @hayley.kluin 

Thanks for posting this question. The email domain of am.atlassian.com is legit.  However in your case, I can see that someone is abusing one of our free or trial accounts in order to send spam.  So the specific message you likely received from that account is not legit.

I have flagged this site to my abuse team so that they can take down this account to prevent further abuse from this site.

Sorry for the inconvenience, thanks again for the report.

Andy

Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 25, 2023

I got an update from the abuse team, the site has been taken down for abuse of our acceptable use policy.  Thanks again for the report.

Like Rilwan Ahmed likes this
5 votes
Rilwan Ahmed
Community Champion
July 25, 2023

Hi @hayley.kluin ,

Welcome to the community !!

This seems not fake. Similar query was raised in https://community.atlassian.com/t5/Jira-questions/noreply-am-atlassian-com/qaq-p/1172085.

I have also asked Atlassian team to look into this query. Please wait for their response. 

2 votes
Sanjog Sigdel
Community Champion
July 25, 2023

Looks like a fake email. But it still has atlassian.com in the email body. Please try to raise a support or question to either atlassian support or the community leader/manager you know.

1 vote
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 25, 2023

If concerned, forward it to abuse@atlassian.com - they have a team dedicated looking into potentially fake or spam emails.  No need to explain it, just forward it intact to that mail.

0 votes
anesian137
I'm New Here
I'm New Here
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February 28, 2024

I have received an email today to verify my email from
noreply+97f0d79c50d1d9137d60bb8773cbcd36c141525cb167c04a977263bb@am.atlassian.com

Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 28, 2024

If you did not request it, then just ignore it.

Like anesian137 likes this
anesian137
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2024

ok. Thats what i did

0 votes
Allen Lee July 25, 2023

I think it's fake

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