Issue type scheme is broken

[Nurlan Guliyev]

Hi, my issue type scheme is broken and I am getting 500(Internal server error) when I want to change it or associate with new one.

[Nurlan Guliyev · Accepted solution]

Support team helped to solve this problem. They changed issue type scheme manually. 

[Nic Brough -Adaptavist-]

I notice the name of the scheme is coming out as a variable name, which suggests that the actual name of the scheme is corrupt and can't be read.  This could be leading to other problems such as the ones you are seeing.

Could you go to Admin -> Issue type schemes, and find this one in the list?  Edit it and rename it to something with just plan alphanumerics

[Nurlan Guliyev]

This project is not seen in the list as connected to any issue type scheme

[Nic Brough -Adaptavist-]

I didn't ask about the project.

Please could you look at the list of issue type schemes?

[Florian PEREZ]

Hello, 

these are not logs and it does not help much.

Are you admin of this instance ? 

[Nurlan Guliyev]

Yes I am, those actions doesn't seem logged in the audit log

[Florian PEREZ]

By any chance do you scriptrunner on your instance ?

[Florian PEREZ]

Hey, 

can you try to reproduce the issue and send us the result of the logs while failing to get this.

I remember already seeing this but I'm not able to remember the fix like this. Log will help me ! 

[Nurlan Guliyev]

[Nurlan Guliyev]

This is what I get while creating the issue

[Nurlan Guliyev]

https://community.atlassian.com/t5/Jira-Software-questions/Issue-Type-Scheme-suddenly-unselected-all-issue-types-tagged-to/qaq-p/1515317 this issue is looks like same as mine, but I tried his solving method it did nothing to me