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JSM Automation with multiple Json Objects

Bhagavanraju Ganapataraju
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October 27, 2024

 

 

JSM picking up the API call in random order means Sending Request as webhook body with 10 objects
1.PostMan → JSM → External Tool (Tuki)
1. sending 10 objects from Postman JSM picking objects randomly not in order means its not picking first object its taking randomly
2.API Call from JSM Automation to External Tool (Tuki) Failing. It is working when we tried directly from PostMan to External Tool (Tuki)

  1. Once request got received to JSM calling external API(TUKI) failing
  2. If we send request directly to Tuki through Postman its working fine
    Please find automation rule 

1 answer

0 votes
Jehan Bhathena
Community Champion
November 9, 2024

Hi @Bhagavanraju Ganapataraju 

Please can you share a snippet or image of your automation rule?

If you're using a loop in the Jira Automation, you can add a 10 second delay after the last webhook action, so that it gives the first automation time to process prior to the next one being triggered.

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