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Jira Service Desk - Server to Cloud Migration Issues

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September 16, 2021

1. The migration tool does not migrate Jira Service Management projects. Is there another way?

2. The portal does not match the Server edition. Is there a way to make it look the same?

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Robert Wen_Cprime_
Robert Wen_Cprime_
Community Champion
September 16, 2021

As far as #1 is concerned, JCMA will not migrate Jira Service Management projects (as you have found out.)  Your only recourse is to use Jira Site Import.

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Jira Service Desk
Jira Service Management
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