Jira automation time smart value is wrong

[Kinka Family IT]

Hi 

I have created a automation which will send out a email containing the date and time a issue was created using the smart value {{issue.created.mediumDateTime}}

Not sure why but this captures the correct date but the Time is off be about 4 hours

checked the timezone it is set correct, I am in Tronto and it is set as such

looking for any assistance

Thank you

[Tim Perrault · Accepted solution]

Hi @Kinka Family IT 

I haven't tried it but maybe something like this:

{{issue.created.convertToTimeZone("America/Toronto").mediumDateTime}}

[Kinka Family IT]

This worked!!!

Thank you very much