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Link to issue in a slack automation

Ellie January 8, 2024

Hey Team! 

 

I have set up an automation to send a message to a Slack channel when a new issue / ticket is logged. I have managed to pull through the organisation, Issue Summary and description. But I would like to add a link directly to the ticket, any idea on how I can do this? 

Thank you in advanced! 

1 answer

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Answer accepted
Rebekka Heilmann _viadee_
Community Champion
January 8, 2024

Hi @Ellie and welcome to the Community!

Have you tried to use the Slack Integration rather than using Automation? It's the last menu option in Project settings.

You can define the events that triggers a notification and those include a link to Jira by default.

Ellie January 10, 2024

Ah excellent thank you so much Rebekka! :) 

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