Looking for actual User guides, from creation to resolution

[Laurena Hooker]

We are a Client Services team and the business have just introduced us to JIRA.  We are doing ok, but some actual guide we can refer back to would be great

[Mark Higgins · Accepted solution]

Hi Laurena,

Assuming that you are 'novices' and that you are not setting up JSM, a good place to start may be:

https://www.atlassian.com/software/jira/service-management/product-guide

There are no 'manuals' anymore, it tends to be training courses, web pages and you tube.

Hope that helps

Mark