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Migration Failure: Jira Server to Jira Cloud

RSR - Atlassian
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February 24, 2022

Error: We couldn't export Attachment Reason: com.atlassian.jira.migration.mediaclient.MediaClientErrorException: request to Media Failed.

1 answer

2 votes
Pramodh M
Community Champion
February 24, 2022

Hi @RSR - Atlassian 

You will have pre-migration logs and post-migration logs to analyze

I would suggest raising the Atlassian Support ticket now itself and Atlassian team would assist if you face any challenges when migrating data

Be sure to complete the checklist here before performing migration

https://support.atlassian.com/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/

Thanks,
Pramodh

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