My colleagues can't see my shared dashboard.

[Jedsada R_]

I share dashboard to specific users (Screenshot) but all of them can't see my shared dashboard.

[Evgenii]

Hi, @Jedsada R_ 

Please, check, that filters, that you're using in gadgets on this dashboad are not private, or also shared with this people. In other case they'll see error in gadgets, that filters don't exist or they don't have rights.

[Jedsada R_]

I already shared filter to them but they can't see the filter also.

[Trudy Claspill]

Hello @Jedsada R_ 

What do they see when they try to view your dashboard? Do they see gadgets with no data? Do they get a message that they don't have permission to see the dashboard at all?

Are the users licensed users of the Jira product?

[Jedsada R_]

Hi @Trudy Claspill 

They can't see whole dashboard and got no any message that I share and all of them are user (agent). 

[Trudy Claspill]

What do they actually see? Can you get a screen image?

Have they tried another browser? A private browser window? Logging out and back in? Clearing their browser cache?

[Jedsada R_]

Let's me get back to you with screenshot. thank you