Hi All,
have a created an automation to update a peros by ermail about the tickets which warranty will expire in 45 days. when this email notification is sent , I wan t it to send a perso email with report int he Table with the Specific chosen fields and info from the tickets.
As I understand its more HTML.
Can anybody help me to build one?
You might find Filter Subscriptions useful, this allows you to email results from a filter (in a table format) to a list of users.
You might also find the startOfDay() JQL function to be useful to find out where due < startOfDay(45) (in the case where due is the warranty date)
Hi Vera,
I'm not great at HTML either, but generally the trick I use it to actually build out an email how I want it (I use Outlook) and then send it to myself. You can view the source HTML code by navigating following the below image. You should be able to use that to build out your HTML for your automated email. I'm sure you can do the same for other emails like gmail etc,.
Hope that helps!
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