Need to add value to organization, when i add value to a custom field(single or multiple select)

[Melina RAMPERSANDS]

Hi, I need to add the value to organization, when add new value to custom field(single or multi choice field) through automation. Is it possible to do in Jira service management ??

[Abraham - New Verve Consulting]

Hi @Melina RAMPERSANDS,

To extend native Jira Organization features, you can consider using Crumbs.
You can use the newly released Crumbs API + Jira Automation together to link organizations automatically or to populate fields with organization data from Crumbs.

There is a page with screenshots about how to do this here: 

Copy customer fields to an issue

Hope this helps! If you have anymore questions or need further instructions you can submit a support request too :)

[Melina RAMPERSANDS]

Hi,

  Any solution for the above requirement ??