Notification if person added to a group

[Julie Beltz]

We would like an automation to send out an email if a particular group has any members added.   Ideally we would like it to include the person added and who made update.  Is there a trigger available to pick up group changes?

[Ashok Shembde]

Hi @Julie Beltz ,

You can try this Automation steps:

Trigger: Scheduled trigger (e.g., every day).

Condition: Check if the current group members differ from the stored members.

Action: Send email with the new member's name and the user who made the update.

[Joseph Chung Yin]

@Julie Beltz -

For user groups changes, unfortunately it cannot be done using automation rules setup because the rule is based on issue events primarily, thus no group membership changes trigger(s) available.

You will have to use REST APIs to develop custom program to tailor what you want to achieve as related to JSM.

Sorry.

Best, Joseph Chung Yin