Organize the custom reports in the left navigation bar in my JSM service project

[Chinmay Mudur]

I created numerous custom SLA specific reports under JSM service project under Reports -> Custom

Now I wanted to order them in a specific way.

I do not see any option to organize them similar to how we can in a confluence page

[Vitaly_Berezovsky_SaaSJet]

Hi @Chinmay Mudur 

You can try our addon SLA Time and Report for Jira.

How to organize reports on addon:

Monitor task fulfillment and Issue statuses according to the data in the grid table, which contains a set of data structured in rows and columns.

You can sort the data by Type, Key, Summary, Assignee, and Status in ascending or descending order.

If you click the SLA Name at the right corner (at the top of the grid table), you can see detailed information about the SLA measurement conditions.

Organize columns, add new columns if needed.

Move any columns to the right/left to see data in the necessary order. Native Jira columns in the left part of the table and SLA configurations in the right part.

You can see Enhanced/Elapsed time hints (for SLA timers and on column hover) with:

• start and target dates;
• demonstration of data on the percentage of completion SLA to the target date, elapsed, and remaining time;
• SLA status;
• type of the Calendar used to calculate time

Change the Format of time metrics as required. You can set:

• h:m:s
• h:m
• M
• HM
• DHM
• Decimal Hours
• Decimal Days
• Business DHM
• Business Decimal Days

Also, you can prepare a report based on this data.

The application has a 30-day trial period and is free for small teams (up to 10 users), so you can check how well it suits you. My team developed it so our support team can help you with the settings