Populate an asset field with the reporter

[Alexandre Baert]

Hi,

I’m trying to populate the asset field below with the reporter of the issue using an automation.

The object consists of the following attributes:

The "User" attribute is AtlassianAccount.

When I try to populate the field in the automation, no matter what value I enter below, I always get the message "Invalid Value" for the "PersonResponsible" attribute.

Could you help me?

[Rudy Holtkamp · Accepted solution]

"Internal Users".AtlassianAccount = {{reporter.accountId}}

The object type is called 'Internal Users' with a space.

{{reporter}} or {{reporter.accountId}} should both work, but the latter is more explicit.

[Alexandre Baert]

I tested the solution, but it doesn't work.

I found a workaround that works, but I have no idea why the original method doesn't work

[Kai Krause]

Hi,

i think

{{reporter.accountId}}

will do it. Look here How to auto-populate the Assets object field based on the "Reporter" field of the ticket using automation | Jira | Atlassian Documentation 

BR
Kai  

[Alexandre Baert]

I tested the solution, but it doesn't work.

I found a workaround that works, but I have no idea why the original method doesn't work