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About "Re-acquire issue data" as an action in JSM automation

青山 明
Contributor
July 11, 2024

 

One of the actions in JSM automation is "Re-acquire issue data." If I use this action multiple times in an automation rule, will it cause a load or slow down the process?

1 answer

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John Funk
Community Champion
July 11, 2024

Hi @青山 明 

@If you use it to much, yes. However, there is a new Delay action for Automation rules for Premium subscriptions which should help with that.

青山 明
Contributor
July 11, 2024

「there is a new Delay action for Automation rules for Premium subscriptions」

What specific action is this?

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YY Brother
Community Champion
July 11, 2024

https://community.atlassian.com/t5/Jira-Service-Management-articles/Rolling-out-now-for-automation-time-delay-action-new-connectors/ba-p/2745704#M4798

 

Please NOTE: 

these features are still in the early stages of rolling out to Premium and Enterprise customers and will be generally available later this month.

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