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App taking too long to install

Surfaraz T May 20, 2021

Hi,

The application "Traffic lights for Jira" is taking too long to install and update the license. It is also showing the error or popping up the message "Undefined Installation". Is  it Atlassian server issue or the application?


1 answer

0 votes
Charlie Misonne
Community Champion
May 20, 2021

I've seen similar issues when my Jira trial expired. Any chance that's the case for you?

I would try to contact the vendor first.

Surfaraz T May 20, 2021

I have tried it on my Free instance. 

Surfaraz T May 20, 2021

Yeah, it is the similar issue, even my trail was expired. 

Charlie Misonne
Community Champion
May 21, 2021

Ok so you'll need a new trial instance or request to extend the trial.

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