As an admin, how can I rename an issue title?

[S Alexandre Lemaire]

Hi!

Users don't always give the issues the most relevant names in case we need to search for them down the road.  As an admin, how do I rename the issue title?  I've checked every ellipsis and option on the page, and just can't find it!

As example , in the screenshot attached, I want to retitle "Request for Central and FI Navigator".

Thanks!

[Murat Seven]

Hi @S Alexandre Lemaire ,

To rename an issue title in Jira Cloud, you can follow these steps:

Open the Issue: Navigate to the issue you want to rename.

Edit the Summary: Click on the issue title (the summary) directly. This should allow you to edit the text.

Save Changes: After making your changes, ensure you save them.

If you are unable to edit the title directly, it may be due to permissions or the specific configuration of your Jira.

You need the Edit Issues permission for the project. This permission allows users to alter the summary and description of an issue, among other fields.

To ensure you have this permission:

Navigate to the project settings -> Permissions.

Ensure that your user account, group, or role is included in the Edit Issues permission.

Documentation

If the answer helps, please accept the answer. 

Best regards,

Murat Seven

[S Alexandre Lemaire]

Thanks @Murat Seven - I have Edit Issues via Role in the Project, but clicking on the issue title doesn't react/change the UI.

[Murat Seven]

@S Alexandre Lemaire ,

Can you send a screenshot of your role in the people and access section?

Project Settings-> Access-> People and Access

[Murat Seven]

@S Alexandre Lemaire ,

Can you open the workflow of the issue for which you want to change the summary field?

Then, depending on the status of the issue, can you send a screenshot of the properties section as shown in the screenshot I provided?sd

[Walter Buggenhout]

Hi @S Alexandre Lemaire,

Since this is already a slightly "aged" question, I hope you have found a solution by now already.

From the screenshots you shared, I get that this is a Jira Service Management project. On top of what @Marc - Devoteam and @Murat Seven have shared, to edit issues in a JSM project you need to be a service desk agent (i.e. have product access to JSM as an agent AND be an agent in the JSM project). The agent license is granted through product access in your site's admin console. Agent access in a project is granted by membership of the Service Desk Team role in your project.

Hope this helps! 

[Marc - Devoteam]

Hi @S Alexandre Lemaire 

Just select the Title and edit it.

But even as admin, you do need edit permissions in the project the issue is in.

[S Alexandre Lemaire]

Thanks @Marc - Devoteam - I've tried clicking/selecting that title as well, and it doesn't react/respond.

I have "product admin" role in JIRA, and "Administrator" role within that project.

Checking on Project Permissions, Administrators have "Edit Issues" permissions.

[Marc - Devoteam]

Hi @S Alexandre Lemaire 

You say you are in the "project admin" role.

The permissions scheme show the role "Administrators" this is not equal to the role "project admin"

You need to update the permission scheme and ad the "project admin" role to all relevant permission or update the roles on your user and add the role "Administrators"