Ask JQL query

[Sebastián Durán]

Hey,

I need a JQL query to filter issues that do not have the status "Closed".

Currently, I am using the following query: resolution = Unresolved AND Organizations = "Org"

Can you help me? Thanks!

[Victor Law · Accepted solution]

Hi @Sebastián Durán

It is possible to extend the existing JQL query with an additional Status field:

resolution = Unresolved AND Organizations = "Org" AND status != Closed

It is strongly recommended that you go through the JQL query document to understand better how to construct a JQL.

https://support.atlassian.com/jira-service-management-cloud/docs/jql-fields/#Status 

Thank you.

[Sebastián Durán]

Thanks Victor!

Is there a way to apply the same query to all the queues at once?

[Scott Schellhardt · Accepted solution]

Hi Sebastian,

You will want to use the status != Closed JQL

[Sebastián Durán]

Thanks!

Another question, Is there a way to apply the query to all queues at once?

[Laurie Sciutti]

Hey @Mikael Sandberg ~ only if the Unresolved text were in quotes would that be considered as the resolution value.  In this case, 

resolution = Unresolved

 translates to open issues...