How can I apply an automation for me to auto assign a ticket to whom who trigger the event or trigger the transition.
For example
Transition from Work in Progress to Resolved/Cancel.
Thanks in advance.
You can do that with Jira automation. And a simple rule would be something like the following:
Let me know if that helped!
Yes it so easy. I already know that. Thanks for your help.
But I need an automation that when Person-A transition the ticket.
Person-A will be the assignee because he/she the one transition.
It will auto assign to the agent who transition the ticket.
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Apology. overlook the details in left. thanks. will test this.
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@Rodriguez, Jhon Ronald then check if there is a other automation active, and/or there is a post function which assigns the issue to the agent.
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