Automation Stuck On loading

[Hinesh Patel]

Hi

I am trying to create some automations, howver all i am getting is a loadig circle. I have tried it on differnet browsers and computers but i am still getting the same results.

Any Ideas.

[Alex Koxaras _Relational_ · Accepted solution]

Hi @Hinesh Patel ,

Any screenshot will help us (both of the rule, as well as of the loading screen). But in the meantime, try to clear your browser's cache.

Alex

[Hinesh Patel]

Hi Alex,

i hjust tried clearing the cache no luck. i cant actualy get to the section to create the rule, i have tried uploading  the picure on here but no luck please see link bellow.

https://ibb.co/WF1gxq6

[Alex Koxaras _Relational_]

Do you have the same problem with other projects as well?

[Hinesh Patel]

HI

This is the first project i have done a novice at this

[Alex Koxaras _Relational_]

Create a new project and try to see if the automation will work there.

If it doesn't then try to contact Atlassian Support and report your problem there (http://support.atlassian.com/).

Alex

[Hinesh Patel]

Will give that a go, tried to contact support i only get the comunity option, hopefully support can also pick this up

[ChristopherChilds]

We have the same things relating to Create Sub-Tasks action. Many users appear to have the same issue. I do not think it is a caching issue.