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Bug report

Daniel Braikeh June 7, 2018

As I don't have possibility to create a ticket issue, I posted it here

 

Product : JIRA Cloud

Summary : When writing a comment ticket, when image is pasting from clipboard, all the previous written text is lost.

Components: Issue - comment

1 answer

1 accepted

2 votes
Answer accepted
Nic Brough -Adaptavist-
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June 7, 2018

Bugs should go to https://support.atlassian.com/contact first, especially for Cloud, as a support request.  Atlassian will convert it to a bug if it is one.

The community can try to help you, but a "bug" here is pointless.

Daniel Braikeh June 7, 2018

thanks

Daniel Braikeh June 7, 2018

you can remove this topic please

Allison Phillips
Contributor
July 13, 2020

There is no bug report form at that URL, it directs you to community. When you contact JIRA support through other means (e.g., Twitter), they tell you to pose it as a community question. So this is actually the correct way to do this. IMO, it's extremely poor UX.

Like Robert Horan likes this

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