Can I send invoices to customers from servicedesk

[ruud]

Hi,
I am running a project to implement a service desk tool but most are way to expensive or an overkill (and to expensive) for smaller companies.

I have previous worked with the Atlassian suite and was wondering:

Can I send invoices to our customers from JSD, like when task is completed? I want the option to send it automatic, or at least be generated by the system and send manual. 
I also need to have a system that can send 4 different kind of invoices. (project, standard support, no billing because fixed price sla etc etc)

Is this possible and/ or can I set our developers to work and make them write and implement something like that without it being a very long project? They know what they are doing I just want to know if the Jira system still allow customers to add functionality.

[ruud]

tnx Anton, 
I implemented clerk in december 2019 and left the company that used it so  all is well you were only 5 months late :) :)

[Anton Skorniakov]

Yeah, I need to read the community questions more frequently))

[Anton Skorniakov]

@ruud hi!

For generating invoices from Jira time, you can use the Clerk Invoices addon.

Looks like all your invoice types are covered:

1. You can filter invoice time by a specific customer from Service Desk
2. You can filter invoice time by a specific Jira project
3. You can create a fixed price invoices

I'm the author of this addon. Let me know if you will have more questions!

[Hernan Halabi - Elite IT Consulting Group]

At this point I think you will need some development to do this. I don't expect it to be too complex. You need to bring some information from the ticket and add that to an invoice template and send it over.

I'm not a developer but shouldn't be a huge task