Can a single license be used by multiple agents?

[Md Eashir Arafat]

I am wondering if there are any licensing regulations that prevent shared account scenarios. For example, multiple agents use one licensed account by sharing credentials. I understand this is not a safe and recommended practice. Just want to know if there are any licensing agreements/regulations that prevent account sharing. 

[Nic Brough -Adaptavist- · Accepted solution]

Welcome to the Atlassian Community!

No is the short answer.

Licences are for separate individuals, and technically, it's illegal to use shared accounts on Atlassian software - it breaches the terms of the contract you have agreed to.

[Md Eashir Arafat]

Thanks a lot!

[Luiza Lu Frozi de Castro e Souza]

Hi @Nic Brough -Adaptavist- !

Could you please inform me which clauses in the licensing terms prohibit the use of shared accounts by multiple agents?

If you could send the links it would be very helpful.

Thanks.

[Nic Brough -Adaptavist-]

I'm not going to look that up for you.  

I'll reverse it - can you tell me the cases where is it legal to use shared accounts? 

[Marc - Devoteam · Accepted solution]

Hi @Md Eashir Arafat 

Generally, no, it's not legal to do that. 

It's a breach of your agreement with Atlassian if you use a Cloud product.

[Md Eashir Arafat]

Thank you. 

[Joseph Chung Yin]

@Md Eashir Arafat -

I agreed with @Nic Brough -Adaptavist- stated.  One cannot share the same account license with multiple agents.  It is not legal to do so with Atlassian products licenses.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.