Can canned responeses be shared between projects?

[María Ferreño_ TecnoFor]

Hello, 

I am new to canned responses and I have an important question: Is there a way to share the canned responses between different projects?
It would be very useful to avoid having to generate copies of the templates. Every time an update is made, it would have to be updated in all projects :S

Thanks in advance

María

[Ste Wright · Accepted solution]

Hi @María Ferreño_ TecnoFor 

Not at this stage, they're per Project.

There is a feature request you can vote for though, check out JSDCLOUD-12984 

Ste

[María Ferreño_ TecnoFor]

Thanks @Ste Wright  ;) 

[Asha Goyal · Accepted solution]

Hello @María Ferreño_ TecnoFor 

Welcome to Atlassian Community!

Currently you cannot share canned responses to multiple projects . The only thing you can do currently is manually copy/paste the response between projects.

You can refer below link for further reference.

https://jira.atlassian.com/browse/JSDCLOUD-12984

Hope it helps.

Thanks

[María Ferreño_ TecnoFor]

Thanks @Asha Goyal  ;)