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Can i move the entire queue to a different project? (JSM to JS)

Pooja Sree September 1, 2023

I want to move the entire queue from JIRA service management to JIRA software. Please let me know if there is a way to do so. 

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Kian Stack Mumo Systems
Community Champion
September 1, 2023

@Pooja Sree

 

Are you saying you want to move all the tickets in a queue to a different project? Or that you want to you want to create the same queue in a different project?

 

Thanks,

 

 

Kian

Pooja Sree September 1, 2023

Yes, i want to move all the tickets in a queue to a different project @Kian Stack Mumo Systems 

Kian Stack Mumo Systems
Community Champion
September 1, 2023

@Pooja Sree

 

That shouldn't be too hard. You should write a JQL filter that matches what is in your Queue.

 

Once you have that written, use the bulk change feature to move all the tickets into the project/issue type you want.

 

Thanks,

 

Kian

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Mikael Sandberg
Community Champion
September 1, 2023

Just to add to @Kian Stack Mumo Systems answer, when you are in the queue with the requests/issues that you want to move, just click on the Open in issue navigator icon up in the right-hand corner. From there you can do the bulk move.

Screenshot 2023-09-01 at 8.34.12 AM.png

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