Can some one will help on how on which field i can capture the status time

[Sreenadh]

Hi,

Can some one will help on how on which field i can capture the status time:

for example i want to see the from one status to another how much time it has taken.

Please find the attached screenshot for your reference.

[Mehmet A _Bloompeak_ · Accepted solution]

Hi @Sreenadh

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app.

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a free solution, you can try the limited version Status Time Free.

Hope it helps.

[Emre Toptancı _OBSS_]

Hello @Sreenadh 

If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need and it also has a free tier.

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee.

       

The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

  

Using Time in Status you can:

• See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
• Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
• Export your data as XLS, XLSX, or CSV.
• Access data via REST API. (for integrations)
• Visualize data with various chart types.
• See Time in Status reports on Jira Dashboard gadgets

Timepiece - Time in Status for Jira

EmreT

[Riley Venable]

You can use the time stamp fields to capture the time it takes to move from one status to another. The time stamp fields have two input areas: one to specify the date, and one to specify the time. Once you've started to work on a specific issue, log time to keep a record of it. This will let you compare your original estimate with how long it actually took to resolve the issue.

[Sreenadh]

Hi @Riley Venable 

Sorry Time stamp field is not available to select.

Please help me out with the steps to get the time stamp.

Thanks,

[Mayur Jadhav]

Hello @Sreenadh ,

I hope you are doing well!!

This functionality is not available out of the box in Jira, but there are many third-party plugins available on Atlassian Marketplace. Below are the few examples.

• Time in Status
• Time in Status for Jira Cloud

Regards,
Mayur

[Sreenadh]

Hello Mayur,

Thanks for the update.

I have tried the same thing but which is not exactly satisfy my requirement.

Thanks,

[Karolina Wons_SaaSJet]

Hello @Sreenadh 

I'm a marketing manager at SaaSJet. Can you please clarify which requirements don't match your needs in Time in Status for Jira Cloud?

Maybe, I can assist you in finding a solution for you inside the add-on. 

Regards, Karolina

[Sreenadh]

@Karolina Wons_SaaSJet 

Thanks for the update.

My requirement is :

In Incident management workflow i am having mentioned statuses:

Initial Analysis

Assigned to Service Desk

In progress (Service Desk)

Assigned to SPINS Team

In Progress (SPINS Team)

Assigned to Supreme

In progress (Supreme))

As per the workflow all the statuses are moving from one status to another.

Here the requirement would be i want to capture the time of each status which means how much the ticket is stays in the Initial Analysis status and how much time in the Assigned to (Service Desk) and so on

Please help me out with the requirement.

Thanks,