Can we automate moving of Jira tickets from one state to another?

[yosser.mahfoudh]

Can Jira Automation rules be used to move a Jira Ticket from Done status to Deployed status after getting a successful build from Bitbucket?

How this happen, how did Bitbucket trigger Jira ticket from one status to another according to the code that is released? 

[Joseph Chung Yin]

@yosser.mahfoudh -

Yes you can.  Here are two options -

Automation Rule -  Using the DevOps section's triggering event to change issue's WF status

WF customization - Create custom trigger for the transition to automated the status transitions.  Please refer the the following link - https://support.atlassian.com/jira-cloud-administration/docs/configure-workflow-triggers/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[yosser.mahfoudh]

hello,

Thank you for responding to me.

my question is how can bitbucket knows the jira ticket that are related to the code added in the new release ?

[yosser.mahfoudh]

Is there any template looks like my request you can share with me?

[Joseph Chung Yin]

@yosser.mahfoudh -

Please take a look on bitbucket/Jira integration - https://www.atlassian.com/software/jira/bitbucket-integration

Best, Joseph