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Change text on JSD cloud portal

IMGS IT
Contributor
July 17, 2019

Hello,

On my portal...

https://imgs.atlassian.net/servicedesk/customer/portals

...the text says "Welcome to the Help Center". As we're in Ireland the spelling used would be Centre rather than Center.

Can I edit this somewhere?

Thanks in advance.

David

2 answers

0 votes
IMGS IT
Contributor
July 18, 2019

I've opened a support ticket cos I just don't see a way to change the text.

Sverrir Tynes [Origo] January 9, 2020

I´m facing the same problem can you send link to your support ticket if it is public so i can vote and watch it

Sverrir Tynes

IMGS IT
Contributor
January 9, 2020

Hi Sverrir,

Atlassian support fixed it for me and said:

"The customer portal customization page you're looking at from the screenshot is based on English (United State) language. I've change it at my end by changing the language at the top selection from customer portal customization page , refer the screenshot below"

I don't have access to the screenshot any longer though.

Hope that helps.

David

0 votes
Deleted user July 17, 2019

Hi @IMGS IT 

 

You can change this, go to: 

https://imgs.atlassian.net/servicedesk/customer/portals?customize=true

 

image.png

IMGS IT
Contributor
July 17, 2019

Hi Alex,

Thanks for that...and that's where I tried to change. My settings are...

jira.PNG

...but this is not reflected on what is shown on the portal itself!

Any ideas?

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