Clone issue multiple times using automation

[Drishti Maharaj]

Hi,

I am not too sure if this is possible but when an issue is created in Project A, and will transition to a specific status in the project, is it possible to create an automation to clone that issue to a different project - however, it would need to clone and create multiple new tickets based on the choices picked in a multi-choice picker field?

Example - ticket created in Project A and the choices in the filed is "System 1" and "System 3" (as per attached image).

When this ticket transitions to "In Progress", an automation should kick off to create 2 new tickets in a different project, one for "System 1" and one for "System 3".

Would something like that be possible?

Thanks.

[Jakub Koc · Accepted solution]

Hi @Drishti Maharaj

Yes, this is definitely possible, the automation should look like this:

Trigger: Issue Transitioned (to your desired status)

Condition: Check fields value (and make sure it's not empty)

Branch 1 - For Current Issue

Condition: Check if field contains System 1

Action: Clone Issue to Project System 1

Branch 2 - For Current Issue

Condition: Check if field contains System 2

Action: Clone Issue to Project System 2

You can do as many branches you need, if you need more help with that let me know:)

[Drishti Maharaj]

Thank you @Jakub Koc - I had attempted this but think I just need to check on adding the condition to make sure the field is not empty and I thought about branches as well! Much appreciated.

[Clara Belin-Brosseau_Elements]

Hello @Drishti Maharaj

If you're seeking for an easy way to clone an issue into multiple ones in another project, I suggest trying our app Elements Copy & Sync that allows you to clone and sync a full hierarchy of issues with all their content (summary, description, custom fields, comments, attachments, etc).

You can check our guide here.

The app is compatible with both Automation and Post-functions.

The app is for free during 30 days (and it stays free under 10 users).