Curly brackets in table corrupts layout of table

I copied a table from Google Sheets in which curly brackets were used in some texts to Jira. It looks nice until I saved the change.

After this, the layout is garbage.

1 answer

1 accepted

1 vote

Answer accepted

Hi @Otto Christiaanse and welcome,

Try to use the following :

| {old value} | Unchanged |
| {New value} | {New value} |

For more information please take a look to the following article https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=tables

Hope this helps,

Fabio

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Comment

Thank you for your response.

But the issue is, that I'm not just creating 2x2 tables, but I'm pasting stuff from Google Sheets: 4x10 tables with complex values.

I can't copy the content nor a screenshot here for obvious reasons, but I reduced it to something tangible.

It is obviously something wrong in Jira in how it deals with copy/past and saving data.

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Comment

I've tried what you suggested.

1. I pasted the text you posted. Looks good

2. I saved the text you posted. Looks good

3. I edited the text you posted. Looks good

4. I saved the text you posted. Garbage again.

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Comment

Hi @Otto Christiaanse

So when you edit the information in an application and paste it, there is background information that creates the garbage as Jira transforms it.

What if you copy the information to a text editor first and see what you get?

Also Jira has values that are preserved, like slashes and more also curly brackets, these are use to define smart values.

So when you copy the data from the sheet there is something triggering Jira to adjust the information

The same usually applies when pasting something from a web page into another page it will tell there is html coding attached, then you need to paste it an match the destination style.

Or paste it into a text edtor and remove content.

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Comment

@Marc - Devoteam

You can LITERALLY use the example provided by Fabio and reproduce the error.

1. go to comment (or other field, like acceptance criteria, description or whatever)

2. make the table, either by typing the pipe characters etc.

pre-add it looks like:

3. add/save

Now it looks like:

Now it might be that you need to first edit it again and change a text or something to get this messed up version, but I just did it now without that.

I did NOT copy anything from anywhere. I just started typing in this case.

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Comment

Hi @Otto Christiaanse

I made a table just like you set.

Added the values an clicked save, no messed up content.

Screenshot 2025-08-07 at 15.37.45.png

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Comment

@Marc - Devoteam now edit again. and save.

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Comment

Hi @Otto Christiaanse

Edited and saved, no change.

But to add, the comment section screen shot you have seems not to be on Cloud, but on server/DC?

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Comment

@Marc - Devoteam I guess on premise, so server.

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@Marc - Devoteam

If it helps, according to the about:

Jira v9.12.14
JIRA Service Management Application v5.12.14
Jira Agile v9.12.14

I've not pasted every license/version.

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Comment

Hi @Otto Christiaanse

I don't have an on-prem installation running, so I can't test it towards that.

You can get in touch with Atlassian Support (if you are a Jira admin), or ask you Jira admin (if you are not to sit with you so he/she can monitor the logs on what is happening on the action you make?

@Fabio Racobaldo _Catworkx_

Do you have an on-prem you can test this on?