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Currently the status of a ticket is being displayed below the ticket title. But I need it to be show

Ramber Velez
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January 28, 2025

 

Currently the status of a ticket is being displayed below the ticket title. But I need it to be shown in the ticket details in the right panel. How can I change this setting?

1 answer

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Aaron Pavez [ServiceRocket]
Community Champion
January 28, 2025

Hi @Ramber Velez 

Can you add a screenshot of what you see please?

Regards

Aaron

Natalya Semina
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February 13, 2025

Hello everyone! In January, some modifications in Jira were made including the display of elements in the ticket. The status dropdown is moved under the title and it's hard to find it there. It's possible to change this display manually in order to return the old display when the status dropdown was shown near 'Actions' on the right side of the ticket template. 

 

 

button.pngScreenshot 2025-02-13 at 15.53.38.png

Aaron Pavez [ServiceRocket]
Community Champion
February 13, 2025

Thanks for the screenshot. This is a change made to some projects.

I can see that in:

- Bussines

- Team managed

- Work

Sadly this is something we need to learn to live with.

Regards

Aaron

Like Natalya Semina likes this
Trudy Claspill
Community Champion
February 13, 2025

I don't see that in any of my projects. I check all project types:

Company and Team Managed

Software, Service, and Business/Work Management

Atlassian does occasionally roll out changes unannounced to a limited number of sites to get reactions. I suggest @Ramber Velez that you use the Feedback option under the Help button to send Atlassian your feedback.

Screenshot 2025-02-13 at 2.04.12 PM.png

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