Custom field has a limit of 20

[Antonia]

I have created a custom field where you can search in the assets and then select assets. Is it possible to select and insert several assets at the same time? At the moment I search for an asset, select it and then I have to search and select again and this goes on and on.

Also: In the field you can only select 20 assets “This field is configured to save 20 objects. Remove objects to save the change.”

Where can I set that I can insert more than 20 objects there? 

I was in Settings > Issues > Custom fields but i don't find any option to configure it.

It is a Assets objects Type

[Marc - Devoteam]

Hi @Antonia 

Not this is a non changeable number.

This is set in the UX code of the application.

What is the use case to show 20 objects or more?

[Antonia]

For example, if we change devices and have a change ticket, then we have to document all devices where a change has been made. And we actually use this asset link for this purpose.

[Chris Gray]

Hello,

Just wondering if you found an answer or work around to this issue?  We have the same use case where we need to select all assets affected by a change.  This can be greater than 20 some times.

[Antonia]

Hi @Chris Gray

unfortunately, I have not found any other solution. It is probably firmly anchored in the code.

[Antonia]

Set up the Assets objects custom field | Jira Service Management Cloud | Atlassian Support

I found this site and it says "The Assets object custom field can be configured to store up to a maximum of 20 objects."

Maybe somenbody know if one can change the limit??