Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Custom/system fields appearance and permissions

Mohamed Saad Taha
Contributor
July 13, 2022

HI,

How can I Make custom or system fields mandatory in certain phases in the workflow 

for example when user open issue I don't want to add all fields in the issue create screen but after creation when someone assigned to the issue some filed become visible to him and he have to fill it ?

1 answer

1 accepted

1 vote
Answer accepted
Jeroen Poismans
Community Champion
July 13, 2022

Hello,

For this take a look at Conditions and Validators
https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/#Add-a-condition

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/#Add-a-validator

Some Marketplace apps (JSU, JMWE ...) add extra types of Conditions (Fields required, etc ...).

 

Regards,

Jeroen

Mohamed Saad Taha
Contributor
July 14, 2022

@Jeroen Poismans  

HI, thanks for your reply but still this not exactly want to achieve

for example if I create Custom Field for group assignment and I don't want this filed to appear in issue creation form then after issue created want this field to appear

Mohamed Saad Taha
Contributor
July 14, 2022

I am running datacenter version 

Jeroen Poismans
Community Champion
July 14, 2022

Mohamed,

Why don't you remove those fields from the Create screen then (Screen scheme)?

 

Regards,

Jeroen

Like Mohamed Saad Taha likes this
Mohamed Saad Taha
Contributor
July 19, 2022

HI @Jeroen Poismans 

I add the filed to edit/viewscreen but it didn't appear in the form of the agent to work on the issue and I have to edit the form and give it value to make the filed visible cause the filed doesn't have any value yet . so I make it hidden in creation form and give him default value 

what I want is to make the file visible in the view screen without setting value in the create screen :( 

Hope I descripted it well 

Jeroen Poismans
Community Champion
July 21, 2022

Hi,

In Server, there is no way of showing a field that has no value.

 

Regards,

Jeroen

Mohamed Saad Taha
Contributor
July 21, 2022

@Jeroen Poismans ,

 

so what is the value from using different screens ( create or view/edit ) 

the scenario I need is simple some filed will be used by the jira agent only !!

and don't want to be in the create screen 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events