I'm implementing a pre-boarding flow using JSM.
In the flow the automation creates a lot of sub-tasks and appoints them to different functions in the organization.
Today the head of HR came to me and asked if I can change the automation so some sub-tasks isn't created right away, but a week or two before the employee starts their employment.
Is that possible with automation?
Thanks in advance
Olof
Hi @Olof Nysten
How are those sub tasks created right now? On a transition?
You can use scheduler in your automation rule and use JQL in your branch to check for issues based on dates.
Something like this or any other date field.
created >= -1w
It will give you issues created in the last 1 week. Now based on this you can perform further action in your automation rule. Schedule it to run every week.
I hope it helps.
Ravi
Thank you for your answer,
Yes, the sub-tasks are created in a transition.
The scheduler, is that an app or is it built in to the autmomization?
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I think I found it now. I have created a test automation and will see if I get a subtask appointed to me tomorrow when the automation is suppost to run.
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