Does Jira Service Desk 4.13 support migration to Jira Cloud?

[GuZhengJian]

Does Jira Service Desk 4.13 support migration to Jira Cloud?

[Fabio Racobaldo _Catworkx_ · Accepted solution]

Hi @GuZhengJian and welcome,

JSM 4.13 is related to Jira Core 8.13. Please take a look here https://marketplace.atlassian.com/apps/1222010/jira-cloud-migration-assistant/version-history in order to download the related JIRA migration assistant app version 

Hope this helps,

Fabio

[GuZhengJian]

Thank you!

[Marc - Devoteam · Accepted solution]

Hi @GuZhengJian 

Welcome to the community.

Yes it is, you will need to manually install the Jira Cloud Migration Assistant.

jira-cloud-migration-assistant 

[GuZhengJian]

Thank you。
but Server used AD for authentication login, not sure it's supported on the cloud

[Fabio Racobaldo _Catworkx_]

Hi @GuZhengJian ,

take a look to the following article https://support.atlassian.com/migration/docs/migrate-users-and-groups/ about users management on migration

Fabio

[GuZhengJian]

Thank you, the content of your reply is very useful