Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Does the deprecation of Opsgenie affect other Jira applications, other than Service Management?

Sabrina Henn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 10, 2025

Our company does not use Jira Service Management. We only use Atlasian, specifically the Project Management portion of Jira. I searched through our settings, applications, links and API's in Jira and could not find anything listed in our configuration related to the email sent titled "Your bundled Opsgenie instance will be shutdown in 14 days - complete the move to Jira Service Management". Does this deprecation affect our environment?

1 answer

1 accepted

5 votes
Answer accepted
Fernando Eugênio da Silva
Community Champion
April 10, 2025

Hello @Sabrina Henn , welcome to the Atlassian Community!

Atlassian has sent these emails to theirs customers just to let them now about the Opsgenie deprecation and Operations launching.

If your team is not using JSM or Opsgenie as stand alone version, you don't need to be worried. This will not affect any other Atlassian Product you have.

Sabrina Henn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 11, 2025

Fernando, thank you so much for that confirmation! 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events