Error creating rule in Syncs

[Nahuel Logghe]

I want to know more information about this error we encounter when creating a Rule for taking actions against alerts.

I cannot find Atlassian documentation about it and I need to understand exactly what is causing the error. See images for reference:

[Andy Heinzer]

Hi @Nahuel Logghe 

I created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/48/PCS-348591

[Nahuel Logghe]

Hi Andy,

Sorry for the inconvenience. One of my colleagues has already created a ticket and provided more details about the issue.

I think it would be best to continue with that ticket, as he will likely handle the follow-up.

[Jehan Bhathena]

Hi @Nahuel Logghe 

This seems like an error from Atlassian's end. I've tagged them in this thread, so that they can check your query.

Although I would highly recommend you raise a ticket on their support portal to highlight this issue for them to analyze this sooner : https://support.atlassian.com/contact/#/

[Nahuel Logghe]

Hi Jehan,

Thanks for your reply! I’ll follow your advice and create a support ticket.

[Jehan Bhathena]

Great,

Do let us know how it goes 😊

[Nahuel Logghe]

Will do! Thanks again!