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Field displaying internal id instead of username

Field displaying internal id instead of username

I have a field called developer so instead of the ticket displaying the name of the developer of the ticket it displays an internal id

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Hi Candy.

How your put this name into developer field? any automation?

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Yes there is an automation rule it does not pick new users added recently but only old users

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can you share a screen of your automation, please.

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Sorry i figured its wrong one, is there an automation rule i create to do this

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for example you can create some this

Screen Shot 2021-07-30 at 12.42.21.png

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