Go back to previous priority

[Fatima AALLA]

Hello, I implemented an automation rule, and I need to go back to previous priority, when an other field changes , I tried this {{#changelog.priority}}{{fromString}}  but it doesn't work Any suggestions please? 

[Trudy Claspill · Accepted solution]

Hello @Fatima AALLA 

Can you please share with us your complete automation rule?

As per the documentation you cannot access information about the Priority field through the changelog smart value:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--changelog--

If you need to revert the Priority field to the value it had prior to its last change, and if that change happened prior to the change of the "other field" you are using as your trigger, then you will need to keep track of that previous Priority value in in a separate field that you can reference later in an automation rule.

[Adria Alonso]

Hello Trudy,

could you please elaborate on how to revert the previous priority state?

[Trudy Claspill]

Hello @Adria Alonso 

You would need to:

1. Create a custom field for storing the last value assigned to the priority field.
2. Create an Automation Rule triggered by a change of the Priority field.
3. In that Automation Rule use an Edit action to set that custom field to the previous value of the Priority field using the Smart value {{fieldChange}} properties. You can find details about that smart value on this page:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

[Adria Alonso]

Many Thanks Trudy, workd like a charm!