Having trouble navigating Jira Ops

[Kirsten Miller]

Hey there, we migrated in October and March 1 lost access to Opsgenie. The team had been primarily working out of Opsgenie because there is no Ops interface in Jira. Its so siloed down to the teams that leadership has been looking into moving tools. 

But then we trialed Compass for something unrelated and I got to see the ease in which Operations was displayed there. We are not moving forward with Compass for that use case so that is not an option. Am I crazy does Jira genuinely not have a better interface for its own tool than Compass does? 

What was one click in Compass is 3+ clicks maybe a search etc etc. We can't be the only ones having an issue with this. But I haven't seen any other posts that indicate the same. 

[John Funk]

Hi Kristen - you sum it up pretty well. But you do realize that Compass is an Atlassian product, right? 

[Kirsten Miller]

Um yes? The idea is that the experience for Jira Ops is better in a different Atlassian product (Compass) than it is in the native product (Jira). 

Compass is very expensive and we have no use case for it outside of ease of access for Jira Ops. 

[John Funk]

Compass is very expensive - and now you know why  :-)

[Kirsten Miller]

John, did you have helpful feedback? Or did you just want to troll? 

[John Funk]

Sure - if Compass works, you should use it. 

[Kirsten Miller]

"We are not moving forward with Compass for that use case so that is not an option."