Hi Community
In a selector field, it is necessary to show only certain options in the portal, but for the agent to have all the options available.
It's possible?
Hello @Mohamed EM ~ maybe this will help?
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Hi @Laurie Sciutti
It is possible that it can be done with SR's behavior.
Is there any example?
(only certain options in the portal customer)
Best I have seen, those fields can't work like that.
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